{"data":{"policy":{"title":"Testing","slug":"testing","url":"https:\/\/legal.tutaur.co.uk\/testing"},"version":1,"title":"Testing","effective_at":"2026-10-27T14:50:23+00:00","published_at":"2026-10-27T14:50:23+00:00","in_effect":true,"note":null,"url":"https:\/\/legal.tutaur.co.uk\/testing\/v\/1","markdown":"These terms apply to all users of the Tutaur service. If you have questions, please [**contact us**](https:\/\/tutaur.co.uk\/contact).\n\n## **Who may register**\n\nRegistration is only available to adults aged 18 or over. Learners cannot self-register, purchase subscriptions, manage billing, or independently manage their accounts. Guardians must verify their email address before they can create learner profiles, manage subject access, or make changes to account settings.\n\n## **Guardian responsibility**\n\nThe registered guardian is responsible for creating learner accounts, choosing subject access, supervising learner use, keeping login details secure, and deciding whether the service is suitable for each learner. The service is not a replacement for professional teaching, clinical support, safeguarding support, or formal educational advice.\n\n## **Educational and AI limitations**\n\nThe service uses AI-generated or AI-assisted lessons, assessments, reviews, and speech output. AI content may be incomplete, inaccurate, unsuitable, or unavailable. Guardians should review learner progress and should not rely on the service as the sole source of a child's education. See our [**AI and Educational Content Policy**](https:\/\/tutaur.co.uk\/ai-policy) for more information.\n\n## **Child safety**\n\nChild safety is a product priority, but the service is not an emergency, crisis, therapy, counselling, or safeguarding reporting service. Guardians remain responsible for responding to welfare concerns and contacting appropriate authorities or emergency services where needed. See our [**Child Safety Policy**](https:\/\/tutaur.co.uk\/child-safety).\n\n## **Acceptable use**\n\n- Do not use the service for harassment, bullying, abuse, exploitation, or unsafe contact with children.\n- Do not submit sensitive personal information unless it is necessary for the service and you are authorised to provide it.\n- Do not attempt to bypass age, guardian, billing, content, security, or trial restrictions.\n- Do not use generated content as professional legal, medical, psychological, safeguarding, or formal educational advice.\n\nAdditional rules are set out in our [**Acceptable Use Policy**](https:\/\/legal.tutaur.co.uk\/acceptable-use).\n\n## **Billing, trials, subscriptions, cancellations, and refunds**\n\nSubscription and billing terms depend on your selected plan and the payment checkout terms shown before purchase. Paid subscriptions are purchased by guardians for individual learners. Free trial access may be restricted and may not generate new AI or TTS content. Cancellation and refund details are set out in our [**Cancellations and Refunds Policy**](https:\/\/legal.tutaur.co.uk\/cancellation-refund).\n\n## **Account deletion and learner data**\n\nGuardians can request deletion of learner accounts and account data subject to legal, billing, safety, and operational retention requirements. Deleted learner accounts can be restored by the guardian for up to 30 days, after which they are permanently erased. Personal data handling is explained in our [**Privacy Policy**](https:\/\/legal.tutaur.co.uk\/privacy).\n\n## **Service availability and changes**\n\nThe service may be in beta\/development and can change, pause, or be withdrawn as the product evolves.\n\n## **Suspension and termination**\n\nWe may suspend or close accounts for breaches of these terms, non-payment, misuse, suspected security issues, safeguarding concerns, legal requirements, or behaviour that creates risk for learners, guardians, the platform, or others.\n\n## **Governing law**\n\nThese terms are governed by the laws of England and Wales.","html":"<p>These terms apply to all users of the Tutaur service. If you have questions, please <a href=\"https:\/\/tutaur.co.uk\/contact\"><strong>contact us<\/strong><\/a>.<\/p>\n<h2 id=\"who-may-register\"><strong>Who may register<\/strong><\/h2>\n<p>Registration is only available to adults aged 18 or over. Learners cannot self-register, purchase subscriptions, manage billing, or independently manage their accounts. Guardians must verify their email address before they can create learner profiles, manage subject access, or make changes to account settings.<\/p>\n<h2 id=\"guardian-responsibility\"><strong>Guardian responsibility<\/strong><\/h2>\n<p>The registered guardian is responsible for creating learner accounts, choosing subject access, supervising learner use, keeping login details secure, and deciding whether the service is suitable for each learner. The service is not a replacement for professional teaching, clinical support, safeguarding support, or formal educational advice.<\/p>\n<h2 id=\"educational-and-ai-limitations\"><strong>Educational and AI limitations<\/strong><\/h2>\n<p>The service uses AI-generated or AI-assisted lessons, assessments, reviews, and speech output. AI content may be incomplete, inaccurate, unsuitable, or unavailable. Guardians should review learner progress and should not rely on the service as the sole source of a child's education. See our <a href=\"https:\/\/tutaur.co.uk\/ai-policy\"><strong>AI and Educational Content Policy<\/strong><\/a> for more information.<\/p>\n<h2 id=\"child-safety\"><strong>Child safety<\/strong><\/h2>\n<p>Child safety is a product priority, but the service is not an emergency, crisis, therapy, counselling, or safeguarding reporting service. Guardians remain responsible for responding to welfare concerns and contacting appropriate authorities or emergency services where needed. See our <a href=\"https:\/\/tutaur.co.uk\/child-safety\"><strong>Child Safety Policy<\/strong><\/a>.<\/p>\n<h2 id=\"acceptable-use\"><strong>Acceptable use<\/strong><\/h2>\n<ul>\n<li>Do not use the service for harassment, bullying, abuse, exploitation, or unsafe contact with children.<\/li>\n<li>Do not submit sensitive personal information unless it is necessary for the service and you are authorised to provide it.<\/li>\n<li>Do not attempt to bypass age, guardian, billing, content, security, or trial restrictions.<\/li>\n<li>Do not use generated content as professional legal, medical, psychological, safeguarding, or formal educational advice.<\/li>\n<\/ul>\n<p>Additional rules are set out in our <a href=\"https:\/\/legal.tutaur.co.uk\/acceptable-use\"><strong>Acceptable Use Policy<\/strong><\/a>.<\/p>\n<h2 id=\"billing-trials-subscriptions-cancellations-and-refunds\"><strong>Billing, trials, subscriptions, cancellations, and refunds<\/strong><\/h2>\n<p>Subscription and billing terms depend on your selected plan and the payment checkout terms shown before purchase. Paid subscriptions are purchased by guardians for individual learners. Free trial access may be restricted and may not generate new AI or TTS content. Cancellation and refund details are set out in our <a href=\"https:\/\/legal.tutaur.co.uk\/cancellation-refund\"><strong>Cancellations and Refunds Policy<\/strong><\/a>.<\/p>\n<h2 id=\"account-deletion-and-learner-data\"><strong>Account deletion and learner data<\/strong><\/h2>\n<p>Guardians can request deletion of learner accounts and account data subject to legal, billing, safety, and operational retention requirements. Deleted learner accounts can be restored by the guardian for up to 30 days, after which they are permanently erased. Personal data handling is explained in our <a href=\"https:\/\/legal.tutaur.co.uk\/privacy\"><strong>Privacy Policy<\/strong><\/a>.<\/p>\n<h2 id=\"service-availability-and-changes\"><strong>Service availability and changes<\/strong><\/h2>\n<p>The service may be in beta\/development and can change, pause, or be withdrawn as the product evolves.<\/p>\n<h2 id=\"suspension-and-termination\"><strong>Suspension and termination<\/strong><\/h2>\n<p>We may suspend or close accounts for breaches of these terms, non-payment, misuse, suspected security issues, safeguarding concerns, legal requirements, or behaviour that creates risk for learners, guardians, the platform, or others.<\/p>\n<h2 id=\"governing-law\"><strong>Governing law<\/strong><\/h2>\n<p>These terms are governed by the laws of England and Wales.<\/p>","contents":[{"level":2,"text":"Who may register","id":"who-may-register"},{"level":2,"text":"Guardian responsibility","id":"guardian-responsibility"},{"level":2,"text":"Educational and AI limitations","id":"educational-and-ai-limitations"},{"level":2,"text":"Child safety","id":"child-safety"},{"level":2,"text":"Acceptable use","id":"acceptable-use"},{"level":2,"text":"Billing, trials, subscriptions, cancellations, and refunds","id":"billing-trials-subscriptions-cancellations-and-refunds"},{"level":2,"text":"Account deletion and learner data","id":"account-deletion-and-learner-data"},{"level":2,"text":"Service availability and changes","id":"service-availability-and-changes"},{"level":2,"text":"Suspension and termination","id":"suspension-and-termination"},{"level":2,"text":"Governing law","id":"governing-law"}],"changes":null,"versions":[{"version":1,"effective_at":"2026-10-27T14:50:23+00:00","url":"https:\/\/legal.tutaur.co.uk\/testing\/v\/1"}]}}